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Why I Track the Gap Between What Leaders Say and What Their Teams Hear

Julie Jones7 min readJune 15, 2026

The single most predictive measure I've found in two decades of executive coaching isn't intent: it's the delta between intent and impact. Why we built that delta directly into the 360° instrument.

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About the Author

Julie Jones

Founder of Arevita 360 and Excellence Wellness Solutions. Two decades of executive coaching at the intersection of wellness research and how leaders actually lead.

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